Privacy Policy

This policy applies to CivicCause services and communications. CivicCause also organizes information from public government, civic, election, publisher, and other official or publicly available sources. Public records and material published by third parties remain subject to the practices of their original sources.

• Account and profile information, such as your name, email address, authentication records, profile details, and account preferences.
• Workspace and participation information, including organization, candidate, publisher, or other civic participation details; workspace membership; Watch Scopes; saved research; and service preferences.
• Content you submit, such as organization profiles, positions, endorsements, public-comment materials, applications, corrections, and other information you choose to provide.
• Contact and support information, such as your name, email address, organization, inquiry, message, and a phone number when you choose to provide one.
• Payment and entitlement information, such as the plan or product selected, transaction identifiers, subscription status, and billing period. Payment credentials are handled by our payment processor; CivicCause does not receive your full payment-card number.
• Messaging information, if you separately choose to receive text messages, including your phone number, consent record, message history, delivery or opt-out status, and related timestamps.
• Technical and usage information, such as browser and device information, pages viewed, approximate network information, security events, and logs needed to operate, secure, and understand the service.
• Public-source information, including civic records and source attribution collected from official and other publicly available sources.

• Provide, personalize, and maintain CivicCause services, accounts, workspaces, and access.
• Organize and present source-supported civic information and preserve its provenance.
• Process transactions and administer subscriptions, entitlements, and requested communications.
• Respond to inquiries, applications, support requests, and correction requests.
• Protect accounts, investigate misuse, enforce our terms, and improve reliability and accessibility.
• Measure service performance and understand how CivicCause is used.
• Comply with legal obligations and protect the rights and safety of CivicCause, our users, and others.

CivicCause uses cookies and similar browser storage where needed for authentication, security, preferences, and service operation. For example, the site may remember an appearance preference in local storage. We may also use privacy-conscious analytics and operational logs to understand performance and use. Browser controls can limit some storage, but doing so may affect account or preference features.

Some CivicCause features use automated or AI-assisted processing to summarize, classify, or help present civic information. These systems operate within product-specific controls and source-grounding rules. See our AI Use & Intent page for more information.

We may share information in the following limited circumstances:

• Service providers. Vendors that support hosting, authentication, databases, payment processing, communications, analytics, automation, security, and customer support may process information on our behalf.
• At your direction or for public participation. Information submitted for a public profile, position, endorsement, comment, application, or similar public feature may be displayed with the attribution described when you submit it.
• Legal and safety needs. We may disclose information when reasonably necessary to comply with law, enforce agreements, address fraud or security, or protect rights and safety.
• Business changes. Information may transfer as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.

We do not sell phone numbers or text-message consent. Consent to receive text messages is limited to the communication described when consent is requested and is not treated as consent to unrelated marketing.

Some CivicCause content is public by design. Public submissions may identify the person or organization that supplied them. CivicCause also links to official records, publisher websites, and other third-party services. Those parties control their own content and privacy practices.

When CivicCause offers text messaging, participation requires a separate affirmative choice. We use the related phone number and messaging records to provide and support the requested conversation, honor opt-out requests, prevent abuse, and meet recordkeeping obligations. Creating an account, joining an organization, or purchasing a service does not by itself enroll you in text messaging.

We retain information for as long as reasonably needed to provide the service, maintain source provenance, administer accounts and transactions, meet legal or contractual duties, resolve disputes, prevent abuse, and protect security. Retention periods vary by record type and may include limited backup retention. Public civic records may remain available from their original sources even if a CivicCause account is closed.

You may update available account information and communication preferences through CivicCause. You may also ask to access, correct, or delete information associated with you. We may need to verify your request, and we may retain information where required by law or needed for security, transactions, source integrity, or legal claims. To make a request, email admin@civiccause.com.

CivicCause uses administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so please use a strong, unique password and protect your account credentials.

CivicCause is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information, contact us so we can review and address it.

We may update this policy as CivicCause changes. We will post the revised policy here and update the date above. Material changes may also be communicated through the service or another appropriate channel.

Questions or privacy requests may be sent to admin@civiccause.com or through our contact page.

See also our Terms & Conditions.